We have tested other laptops (different brands and models) with windows 11, we did not encounter the same behavior. We upgraded to windows 11 and while we were able to connect to our network, with capsule, they get ip and can ping but nothing else happens, we couldn't use remote desktop, have access to shared folders or anything else we have set up internally. We received two new laptops, windows 10 were installed, capsule worked as expected. For the past 3 years we use capsule with no problems at all, it's fast and very friendly for our users to use. We experienced the exact same problem yesterday. Vna_coinstall.dll does indeed exist in the same directory as vna_utils.exeĪny ideas? All this is on Windows 1.1000, running in Parallels Desktop 17 / Mac mini M1. Vna_inst_util_install_win: UpdateDriverForPlugAndPlayDevices failed (hwid 'cp_apvna')(inf_path 'netvna.inf')(flags 1) (class_guid ''), (class_name 'Net') err: 0x103Ĭheck Point Virtual Network Adapter:Failed to install device Vna_inst_util_install_win: running class installer Installing vna_inst_util_install_win: called with inf netvna.inf for hwid cp_apvna Vna::_cpNTopen: Unable to open '\\.\vna_ap': The system cannot find the file specified. Vna_utils.exe -ap vna dev install netvna.inf cp_apvna I have followed the solution suggesting to add DeviceInstallDisabled DWORD into HKLM/System/CCS/Services/DeviceInstall/Parameters and then try to remove/re-install vna_ap on the command line after rebooting, however no go - I get the following error running This service might not be installed" - which indeed it is not.
System log shows entries with "The Check Point Security VPN service depends on the following service: vna_ap.
I have installed/uninstalled/reinstalled it multiple times, setup seems to complete without errors, but in reality it never gets to install vna_ap.
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